If you have already subscribed to one of our subscription plans and you want to change your Prime membership to another one (for example, if you have subscribed to our "1 Month" Prime Membership and you wish to get our "One-Time Payment" Prime Membership), you will first need to cancel your current Subscription.
Please, follow the next steps to view, change, or cancel your subscription from your iPhone or iPad:
- Go to Settings > [your name] > iTunes & App Store.
- Tap your Apple ID at the top of the screen.
- Tap View Apple ID. You might need to authenticate your Apple ID.
- Tap Subscriptions.
- Tap the subscription that you want to manage.
- Use the options to manage your subscription. You can choose a different subscription offering, or tap Cancel Subscription to cancel your subscription. If you cancel, your subscription will stop at the end of the current billing cycle.
Please, visit the following direct link from the App Store to get the correct assistance:
Once cancelled, you will then be able to get another subscription plan.
If you still have questions about this, please don't hesitate to contact our Support Center.